I was told this was done to enhance security. I was eventually told by a supervisor at ATT that all users outside the US will be unable to access their accounts and will receive the messages reported elsewhere, regardless of whether they use a computer or the mobile app. Since ATT is still supplying this false information routinely via Chat and Phone support, including international support contacts, I assume the misinformation is deliberate. Rafael, AT&T Community suggested solution is misinformation. However, if this doesn’t work for some reason, we have a specialized team that can assist you in retrieving your information. This will ensure you quickly recover both items you need to access your online account.
ATT.COM MYACCOUNTS PASSWORD
The temporary password page will tell you where the password was sent.
Choose temporary password or security questions and follow the prompts.Enter your user ID that was sent to you.If prompted, choose how you would like to receive your user ID.Select Forgot ID? > User ID & Password.Here are the steps you must follow the whole process is a breeze!
It only requires the original email address which was used to create the account.
Instances where the user forgets their ID are fairly common we have a system in place to help you retrieve it. Allow me to assist you in recovering your ID! Hello understand the predicament you are in your MyAT&T online account is absolutely the most convenient way to manage all of your AT&T services, and of course, pay your bill.
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